SHIPPING & RETURNS
SHIPPING POLICY
Our shipping policy is simple: we ship worldwide at competitive rates, with fast and reliable service to the USA, Mexico, and the European Union.
Team orders always ship free — no matter where you are.
If you're located outside the these three main regiouns feel free to reach out directly at vamezcua@credorugby.com for personalized shipping options. You can also check out our Amazon and Mercado Libre stores—your gear might already be in a warehouse near you!
Shop with confidence. We've got you covered, wherever you play.
Return & Exchange Policy
We want you to love your gear. That’s why every purchase from credo rugby™ is backed by a 100% Satisfaction Guarantee — valid only in USA and Mexico.
If something’s not quite right, you’ve got 30 days from the delivery date to request a return or exchange—no stress, no hassle.
What Can Be Returned
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Eligible Items: Stock and made-to-order products.
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Condition: Items must be new, unused, unwashed, and in original condition with tags and packaging.
What Can’t Be Returned
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We’re unable to accept returns or exchanges for: Items with custom names or numbers.
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Products that have been worn, washed, or altered.
Who Covers Shipping?
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Return shipping is on us. We’ll cover the cost to get it back to us.
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Replacement shipping is on you. If you’re requesting a different size or item, you’ll just need to cover the shipping for the new piece.